Terms of service

Last updated: March 2026

Welcome to Bokza. These Terms of Service (“Terms”) govern your use of our website, shopbokza.com, and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, you should not use our services.

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree to provide accurate, complete, and up-to-date information when placing an order and to use this website only for lawful purposes. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

Some products may be available in limited quantities or exclusively online. We reserve the right to modify, update, or discontinue any product at any time without prior notice. Prices, descriptions, and availability of products may change at any time. While we strive to display product colours and images accurately, we cannot guarantee that your device will reflect them precisely.

When placing an order, you agree to provide accurate billing and shipping information. All payments must be completed at checkout using the available payment methods. We reserve the right to refuse or cancel any order if fraudulent activity or misuse is suspected. If an order is cancelled, you will be notified and refunded where applicable.

By purchasing from our store, you acknowledge that shipping times are estimates and not guaranteed. Delays may occur due to shipping carriers, customs processes, holidays, or other unforeseen circumstances. Once an order has been handed to the carrier, we are no longer responsible for delivery delays. For more detailed information, please refer to our Shipping Policy.

Returns, refunds, and exchanges are governed by our Refund Policy. By making a purchase, you agree to the conditions outlined in that policy, including eligibility requirements, non-returnable items, reporting timeframes, and refund processing periods.

We aim to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all product descriptions, pricing, or other content is free from errors or omissions. We reserve the right to correct any errors or update information at any time without prior notice.

You agree not to use the website for any illegal or unauthorized purposes. You must not violate any applicable laws, interfere with the website’s functionality or security, attempt unauthorized access to our systems, or copy, reproduce, or exploit any content without permission.

Our store is hosted on Shopify and may rely on third-party services such as payment processors, analytics providers, shipping partners, and print-on-demand suppliers. These services operate under their own terms and policies, and we are not responsible for their actions or data handling practices.

Your submission of personal information is governed by our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR). By using our website, you consent to the collection and use of your data as described in that policy.

We reserve the right to update or modify these Terms at any time. Any changes will take effect immediately upon being posted on this page. Your continued use of the website constitutes acceptance of those changes.

To the fullest extent permitted by law, Bokza shall not be liable for any indirect, incidental, or consequential damages, including but not limited to delays in delivery, loss of profits, loss of data, or issues caused by third-party services. All products and services are provided on an “as is” and “as available” basis, and your use of the website is at your own risk.

These Terms are governed by the laws of Portugal. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Portuguese courts.

If you have any questions about these Terms, you can contact us at support@shopbokza.com.